Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (804)745-4243.
1. What are the Hospital hours?
See below for our hours.
2. Do I need to have an appointment?
Yes, all patients are seen by appointment.
3. What forms of payment do you accept?
Cash, Check, Mastercard Visa and American Express, and Care Credit
4. Can I make payments?
Payment is required at the time of service.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations and negative parasite testing is required at the time of surgery. For patients over 5 years of age or have special considerations, a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
We have limited space and therefore only provide medical or other doctor approved boarding. Please feel free to discuss your needs with our staff.
10. What are your kennels like?
Our dog kennels are all indoor. If medically possible, the dogs are walked 3 times daily while they are in our hospital. The cat patients are housed in a separate area away from the dogs. Blankets and food are provided for all our patients, but you are always welcome to bring your own.